Monday, March 15, 2010

Best Practices in OnLine Community Management for Events

It’s one thing to create an on-line community space where attendees can mix and mingle before an event. It’s quite another for that community space to thrive and become the kind of satisfying hub of activity that an event organizer wants for their conference.

Succeeding at the latter goal requires not just a strong, flexible and appropriate technology platform, but a little bit of art, a little bit of science and a little bit of magic.

Having helped hundreds of events build successful on-line communities, we’ve learned a little bit of the art, a little bit of the science and, dare we say, a little bit of the magic.

A couple weeks back, we had the honor of participating in a webinar with Jeff Hurt of Velvet Chainsaw Consulting and Tamara Mendelsohn of Eventbrite. In it, we attempted to codify some of the lessons learned over the years, in the hopes of making the event on-line community experience better. The focus of the webinar was not Pathable communities, specifically, but on-line event communities in general.

For those of you who missed it, we recorded it and make it available here for viewing at your convenience. We hope you find it useful!

Posted by jschwa